Production Ticket(ST) #12001
Express365 - Enquiry on E365 API
Problems: Esasy store request E365 have an enhance in API
Step to simulate the problem: check with Principal
Root cause: user enquiry - MCC
Current outcome: waiting feedback from principal
Time spent on: escalate to Principal
None
Description
Message to be forwarded to EXPRESS365 IT person
Order customer binding issue
- express 365 API doesnt support
- Every order from EasyStore will show customer name as general terms like " cash sales " or "easystore", can't show customer name ya
Hi Mr Tan, our integration from EASYSTORE need your help to amend the API to ALLOW >>> TO ABLE SHOW CUSTOMER NAME on Every order from EasyStore will show customer name as general terms like " cash sales chan wai wong “ or "easystore - liew june may“
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Having two question here
- Will creating sales invoice auto decrease the inventory?
- What API should we called when sales invoice cancelled or refund?
- have the API for sales invoice to call the customer data (contact person)?
History
#1 Updated by Alfred Tan 3 months ago
- Subject changed from Express365 - Enquiry to Express365 - Enquiry on E365 API
- Description updated (diff)
- Status changed from Assigned To to Support In Progress
- % Done changed from 0 to 40
#2 Updated by Alfred Tan 3 months ago
- Due date changed from 13/06/2024 to 21/06/2024
- Status changed from Support In Progress to Escalated to 3rd Party
- Actual Initial Response set to 14/06/2024
- Resolution updated (diff)
#3 Updated by Alfred Tan 3 months ago
- Guidance or help by changed from None to Chongyu
#4 Updated by Alfred Tan 3 months ago
- Status changed from Escalated to 3rd Party to Ticket Resolved
- % Done changed from 40 to 100