Production Ticket(ST) #11992
sNEKKU- hi @Azhar13 why SOMS6000631-240610 unable approve?
Job Remark:
Ticket Logged Date:
11/06/2024
Ticket No.:
Related Ticket ID:
Type:
Support Request
SLA Initial Response:
11/06/2024
SLA Delivery:
Esclation Time:
Issue Reoccurance#:
Actual Initial Response:
12/06/2024
Resolution:
1) Technical team debug this issue since it is backend issue
2) Root cause- Bug
Requester ExpectedDeliveryDate:
Delay Justification:
Priority Seq:
Effort (Hour):
External Ticket #:
None
History
#1 Updated by Muhammed Azhar Mohamed Maideen 4 months ago
- File WhatsApp Image 2024-06-11 at 12.19.42_2e1bfc6f.jpg WhatsApp Image 2024-06-11 at 12.19.42_2e1bfc6f.jpg added
- Status changed from Assigned To to Support In Progress
- Priority changed from P1 - Critical to P2 - High
#2 Updated by Muhammed Azhar Mohamed Maideen 4 months ago
- Status changed from Support In Progress to Pending Client Verification
- Resolution updated (diff)
#3 Updated by Muhammed Azhar Mohamed Maideen 3 months ago
- Status changed from Pending Client Verification to Ticket Resolved
- Type set to Support Request
- Actual Initial Response set to 12/06/2024