Production Ticket(ST) #11980
OROMEO - Import Customer Master, Merchandiser
Job Remark:
Ticket Logged Date:
10/06/2024
Ticket No.:
Related Ticket ID:
Type:
Support Request
SLA Initial Response:
10/06/2024
SLA Delivery:
14/06/2024
Esclation Time:
Issue Reoccurance#:
Actual Initial Response:
10/06/2024
Resolution:
1) Review and check all the data from the file provided
2) Insert all the data required into database
Root cause: User enquiry for master data update.
Requester ExpectedDeliveryDate:
Delay Justification:
Priority Seq:
Effort (Hour):
External Ticket #:
None
Description
Hi Rashdan,
Please refer to the attached file & Seek for your assistance to import into Datanory.
1. Revised KK Mart customer name, remain unchanged for customer ID.
2. Customer Import Template (10K) Yee Lee page 2 for new customer set up
3. Oromeo 10K customer new assigned update
4. Oromeo Customer Template – referring “WhatsApp” conversation regarding few store customer users not set up, kindly refer to yellow highlighted for updated version.
History
#1 Updated by Rashdan Hussin 3 months ago
- Status changed from Assigned To to Support In Progress
#2 Updated by Rashdan Hussin 3 months ago
- Status changed from Support In Progress to Pending Client Verification
- % Done changed from 0 to 90
- Actual Initial Response set to 10/06/2024
- Resolution updated (diff)
#3 Updated by Rashdan Hussin 3 months ago
- Status changed from Pending Client Verification to Ticket Resolved
- % Done changed from 90 to 100