Production Ticket(ST) #11977
Snekku- Display collection amount ( exclude the Credit Note amount)
Change request by client
escalated to technical team on this
already fixed and deployed
None
History
#1 Updated by Muhammed Azhar Mohamed Maideen 4 months ago
- Status changed from Assigned To to Support In Progress
Hi @~Leewei , Total amount displayed in collection module is referring to the total collection amount. the total collection amount are includes collection cash/Cheque + Credit note. In this case, it will display RM6078.88 (RM6036.83+ 42.05). Yes understand credit note should be deduct, in this collection module, the calculation for collection will be like below:
Formula: (cash/Cheque + Credit note) - (invoice + Debit Note)
Hence, currently Datanory is showing correct figure. Credit note will be deduct from invoice/debitĀ noteĀ amount.
#2 Updated by Muhammed Azhar Mohamed Maideen 4 months ago
- Status changed from Support In Progress to Escalated to Level 3
- Resolution updated (diff)
#3 Updated by Muhammed Azhar Mohamed Maideen 4 months ago
- Subject changed from Snekku- to Snekku- Display collection amount ( exclude the Credit Note amount)
#4 Updated by Muhammed Azhar Mohamed Maideen 3 months ago
https://app.clickup.com/t/9018039480/TK-66
As I checked with shu ern Miss jann created new click up on this issue and find out this fixes was deployed on th of june 2024
#5 Updated by Muhammed Azhar Mohamed Maideen 3 months ago
- File exclude_credit_note.png exclude_credit_note.png added
#6 Updated by Muhammed Azhar Mohamed Maideen 3 months ago
- Status changed from Escalated to Level 3 to Pending Client Verification
- Type set to Support Request
- Resolution updated (diff)
#7 Updated by Muhammed Azhar Mohamed Maideen 3 months ago
- Status changed from Pending Client Verification to Ticket Resolved
- Actual Initial Response set to 10/06/2024