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Production Ticket(ST) #11974

KYMMSENG - In tap don't have buy 1 ctn - 5% offer

Added by Muhammad Arif 4 months ago. Updated 3 months ago.

Status:
Ticket Resolved
Priority:
P2 - High
Assignee:
Rashdan Hussin
Start date:
09/06/2024
Due date:
10/06/2024
% Done:

100%

Estimated time:
Spent time:
1.00 h
Job Remark:
Ticket Logged Date:
09/06/2024
Ticket No.:
Related Ticket ID:
Type:
Support Request
SLA Initial Response:
09/06/2024
SLA Delivery:
10/06/2024
Esclation Time:
Issue Reoccurance#:
Actual Initial Response:
09/06/2024
Resolution:

Based on checking the SKU was not assigned to Promotion and Jess had resolve the issue by setup the sku in the promotion, hence this is not system issue.

Requester ExpectedDeliveryDate:
Delay Justification:
Priority Seq:
Effort (Hour):
External Ticket #:

None

扫描全能王 2024-06-08 21.14.pdf (606 KB) 扫描全能王 2024-06-08 21.14.pdf Muhammad Arif, 09/06/2024 01:22 PM

History

#2 Updated by Muhammad Arif 4 months ago

  • Status changed from Assigned To to Support In Progress

#3 Updated by Muhammad Arif 4 months ago

  • Status changed from Support In Progress to Pending Client Feedback

~Jess Liew / ~YNWA kindly help to provide the promotion name

#4 Updated by Muhammad Arif 4 months ago

  • Assignee changed from Muhammad Arif to Rashdan Hussin

#5 Updated by Rashdan Hussin 3 months ago

  • Subject changed from In tap don't have buy 1 ctn - 5% offer to KYMMSENG - In tap don't have buy 1 ctn - 5% offer
  • Status changed from Pending Client Feedback to Pending Client Verification
  • % Done changed from 0 to 90
  • Type set to Support Request
  • Resolution updated (diff)

#6 Updated by Rashdan Hussin 3 months ago

  • Status changed from Pending Client Verification to Ticket Resolved
  • % Done changed from 90 to 100

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