Production Ticket(ST) #11973
KYMMSENG - cannot create customer
Latest try at production no issue.
Root cause:
Found 1 of the bug in Add Customer page which already fixed in previous version but not deploy production,
Solution:
Tested fine in production after redeploy the module on 12 June
None
Description
Hi team, user mentioned cannot create customer, can check on this first?
History
#1 Updated by Muhammad Arif 4 months ago
- Status changed from Assigned To to Support In Progress
customer creation not function - (as tested, currently trial is working fine. plan to move customer creation from trial to prod - But need help from Joe to verify this plan)
#2 Updated by Muhammad Arif 4 months ago
- Status changed from Support In Progress to Escalated to Level 3
customer creation not function - (as tested, currently trial is working fine. plan to move customer creation from trial to prod - will check with team if trial and prod is the same version on monday)
#3 Updated by Muhammad Arif 4 months ago
- Assignee changed from Muhammad Arif to Rashdan Hussin
#4 Updated by Rashdan Hussin 4 months ago
- % Done changed from 0 to 50
- Actual Initial Response set to 08/06/2024
- Resolution updated (diff)
For create new customer issue, joe already test in production and got no issue anymore. He will verify with elaine regarding this
#5 Updated by Rashdan Hussin 3 months ago
- Status changed from Escalated to Level 3 to Pending Client Verification
- % Done changed from 50 to 90
- Resolution updated (diff)
#6 Updated by Rashdan Hussin 3 months ago
- Status changed from Pending Client Verification to Ticket Resolved
- Resolution updated (diff)
#7 Updated by Rashdan Hussin 3 months ago
- % Done changed from 90 to 100