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Production Ticket(ST) #11972

KYMMSENG - customer is created manually in web but today it is missing

Added by Rashdan Hussin 4 months ago. Updated 4 months ago.

Status:
Ticket Resolved
Priority:
P2 - High
Start date:
08/06/2024
Due date:
10/06/2024
% Done:

100%

Estimated time:
Spent time:
Job Remark:
Ticket Logged Date:
08/06/2024
Ticket No.:
Related Ticket ID:
Type:
Support Request
SLA Initial Response:
08/06/2024
SLA Delivery:
10/06/2024
Esclation Time:
Issue Reoccurance#:
Actual Initial Response:
08/06/2024
Resolution:

modify SP customer import

Requester ExpectedDeliveryDate:
Delay Justification:
Priority Seq:
Effort (Hour):
External Ticket #:

None


Description

Hi Team, kymm seng report last week this customer is created manually in web but today it is missing. Please help to check, thanks.

History

#1 Updated by Rashdan Hussin 4 months ago

  • Status changed from Assigned To to Support In Progress

select * from customer where customer_name like '%solehah binti omar%'
select * from customer_at where customer_name like '%solehah binti omar%' order by at_date
--deleted on 2024-04-24 21:32:43.160
--newly added on 2024-06-07 18:00:06.000

#2 Updated by Rashdan Hussin 4 months ago

  • Assignee changed from Rashdan Hussin to Muhammad Arif

#3 Updated by Muhammad Arif 4 months ago

#4 Updated by Muhammad Arif 4 months ago

  • Assignee changed from Muhammad Arif to Rashdan Hussin

#5 Updated by Rashdan Hussin 4 months ago

  • Status changed from Pending Client Verification to Ticket Resolved
  • % Done changed from 0 to 100
  • Actual Initial Response set to 08/06/2024

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