Production Ticket(ST) #11971
KYMMSENG - Bec 14+1 Promotion no same with bulletin
Job Remark:
Ticket Logged Date:
08/06/2024
Ticket No.:
Related Ticket ID:
Type:
Support Request
SLA Initial Response:
08/06/2024
SLA Delivery:
11/06/2024
Esclation Time:
Issue Reoccurance#:
Actual Initial Response:
08/06/2024
Resolution:
Based on checking the promotion % setup in Promotion module is different from the bulletin copy salesman received, Jim inform Jess to check and update the correct % in Promotion module,
hence this is not system issue.
Requester ExpectedDeliveryDate:
Delay Justification:
Priority Seq:
Effort (Hour):
External Ticket #:
None
Description
Bec 14+1 Promotion no same with bulletin
History
#1 Updated by Rashdan Hussin 4 months ago
- Assignee changed from Rashdan Hussin to Muhammad Arif
#2 Updated by Muhammad Arif 4 months ago
- Status changed from Assigned To to Support In Progress
#3 Updated by Muhammad Arif 4 months ago
- Status changed from Support In Progress to Pending Client Feedback
bulletin promo issue - request Jim / Jess to check
#4 Updated by Muhammad Arif 4 months ago
- Assignee changed from Muhammad Arif to Rashdan Hussin
#5 Updated by Rashdan Hussin 3 months ago
- Status changed from Pending Client Feedback to Pending Client Verification
- % Done changed from 0 to 90
- Actual Initial Response set to 08/06/2024
- Resolution updated (diff)
#6 Updated by Rashdan Hussin 3 months ago
- Status changed from Pending Client Verification to Ticket Resolved
- % Done changed from 90 to 100