Production Ticket(ST) #11970
KYMMSENG - No promotion list
Job Remark:
Ticket Logged Date:
08/06/2024
Ticket No.:
Related Ticket ID:
Type:
Support Request
SLA Initial Response:
08/06/2024
SLA Delivery:
10/06/2024
Esclation Time:
Issue Reoccurance#:
Actual Initial Response:
08/06/2024
Resolution:
1) Fix the sp customer import and reimport customer.
Requester ExpectedDeliveryDate:
Delay Justification:
Priority Seq:
Effort (Hour):
External Ticket #:
None
Description
30168010 - QNSA IKHLAS ENTERPRISE
No promotion list
History
#1 Updated by Rashdan Hussin 4 months ago
- Status changed from Assigned To to Support In Progress
select * from customer where customer_name like '%QNSA IKHLAS ENTERPRISE%'
--have two customer code
--user report for QNSA IKHLAS ENTERPRISE - CASH (NA), 1d092b71-0869-4514-b551-702e5bbf5bca
--it was newly added on 2024-06-07 18:00:06.000
--it dont have distributor_customer_code
select * from mobile_promotion_customer_qualifier where customer_id = '1d092b71-0869-4514-b551-702e5bbf5bca'
--empty
#2 Updated by Rashdan Hussin 4 months ago
- Assignee changed from Rashdan Hussin to Muhammad Arif
#3 Updated by Muhammad Arif 4 months ago
- Status changed from Support In Progress to Pending Client Verification
#4 Updated by Muhammad Arif 4 months ago
- Assignee changed from Muhammad Arif to Rashdan Hussin
#5 Updated by Rashdan Hussin 4 months ago
- Status changed from Pending Client Verification to Ticket Resolved
- % Done changed from 0 to 100
- Actual Initial Response set to 08/06/2024
- Resolution updated (diff)