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Production Ticket(ST) #11936

@Mcc Cris pls help to check upload error

Added by Muhammad Arif 4 months ago. Updated 4 months ago.

Status:
Ticket Resolved
Priority:
P1 - Critical
Assignee:
Start date:
06/06/2024
Due date:
06/06/2024
% Done:

100%

Estimated time:
Job Remark:
Ticket Logged Date:
06/06/2024
Ticket No.:
Related Ticket ID:
Type:
SLA Initial Response:
06/06/2024
SLA Delivery:
06/06/2024
Esclation Time:
Issue Reoccurance#:
Actual Initial Response:
06/06/2024
Resolution:

fixed by Shu Ern. the root cause is due to the sales order was cancelled and the recalculation for the price did not cater for that

Requester ExpectedDeliveryDate:
Delay Justification:
Priority Seq:
Effort (Hour):
External Ticket #:

None


Description

suntory 1.jpg (56.4 KB) suntory 1.jpg Muhammad Arif, 06/06/2024 10:19 AM

History

#1 Updated by Muhammad Arif 4 months ago

  • Status changed from Assigned To to Support In Progress

#2 Updated by Muhammad Arif 4 months ago

  • Status changed from Support In Progress to Pending Client Verification
  • % Done changed from 0 to 100
  • Resolution updated (diff)

#3 Updated by Muhammad Arif 4 months ago

  • Status changed from Pending Client Verification to Ticket Resolved

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