Production Ticket(ST) #11927
Daily fresh- Hi Technical Team. For PNG05 problem for uploading on 1.6.2024. Today my account site said no invoice uploading that day but user said already okay. Please assist.
Start date:
05/06/2024
Due date:
14/06/2024
% Done:
0%
Estimated time:
Job Remark:
Ticket Logged Date:
05/06/2024
Ticket No.:
Related Ticket ID:
Type:
SLA Initial Response:
05/06/2024
SLA Delivery:
Esclation Time:
Issue Reoccurance#:
Actual Initial Response:
Resolution:
Requester ExpectedDeliveryDate:
Delay Justification:
Priority Seq:
Effort (Hour):
External Ticket #:
None
Description
History
#1 Updated by Muhammad Arif 4 months ago
- Status changed from Assigned To to Support In Progress
#2 Updated by Muhammad Arif 4 months ago
- Status changed from Support In Progress to Pending Client Verification
#3 Updated by Muhammad Arif 4 months ago
Hi @~NanaAzira , may i get an update?
#4 Updated by Muhammad Arif 3 months ago
- Due date changed from 07/06/2024 to 14/06/2024
- Status changed from Pending Client Verification to Ticket Resolved
Good Morning @~NanaAzira, upon checking, we find out there is no transaction created on 1.6.2024. Based on user's mobile database.
hence, there is no pending transaction.
user perform transaction on 31 May 2024, and next transaction on 2 June 2024