Production Ticket(ST) #11922
Oromeo- This user still have issue not able upload transaction
Job Remark:
Ticket Logged Date:
05/06/2024
Ticket No.:
Related Ticket ID:
Type:
Support Request
SLA Initial Response:
05/06/2024
SLA Delivery:
Esclation Time:
Issue Reoccurance#:
Actual Initial Response:
05/06/2024
Resolution:
1) Release new apps version.
Requester ExpectedDeliveryDate:
Delay Justification:
Priority Seq:
Effort (Hour):
External Ticket #:
None
Description
+60 12-231 3734
User 120002 same issue
History
#1 Updated by Muhammed Azhar Mohamed Maideen 4 months ago
- Project changed from Datanory to Datanory - OROMEO
#2 Updated by Muhammed Azhar Mohamed Maideen 4 months ago
2 user have problem
120001
120002
#3 Updated by Muhammed Azhar Mohamed Maideen 4 months ago
- File WhatsApp Image 2024-06-05 at 14.53.45_4a6c0f2c.jpg WhatsApp Image 2024-06-05 at 14.53.45_4a6c0f2c.jpg added
- Assignee changed from Muhammed Azhar Mohamed Maideen to Muhammad Arif
Hi arif
As I checked with this is due to Item group is null this issue already fix but pending to deploy to play store
as to follow up with shu ern.
#5 Updated by Muhammad Arif 4 months ago
- Status changed from Assigned To to Support In Progress
#6 Updated by Muhammad Arif 4 months ago
- Status changed from Support In Progress to Escalated to Level 3
#7 Updated by Muhammad Arif 4 months ago
- Status changed from Escalated to Level 3 to Pending Client Feedback
Ok let me check with her
#8 Updated by Muhammad Arif 4 months ago
- Assignee changed from Muhammad Arif to Rashdan Hussin
#9 Updated by Rashdan Hussin 3 months ago
- Status changed from Pending Client Feedback to Ticket Resolved
- Priority changed from P3 - Medium to P2 - High
- % Done changed from 0 to 100
- Type set to Support Request
- Actual Initial Response set to 05/06/2024
- Resolution updated (diff)