Production Ticket(ST) #11906
DAILYFRESH - PNG06 problem to upload sales.
Job Remark:
Ticket Logged Date:
01/06/2024
Ticket No.:
Related Ticket ID:
Type:
Support Request
SLA Initial Response:
01/06/2024
SLA Delivery:
02/06/2024
Esclation Time:
Issue Reoccurance#:
Actual Initial Response:
01/06/2024
Resolution:
1) After ask them to try better network connection, can upload already.
Root cause: Network issue.
Requester ExpectedDeliveryDate:
Delay Justification:
Priority Seq:
Effort (Hour):
External Ticket #:
None
Description
PNG06 problem to upload sales. Hi technical teamm. Sorry for disturb. If like this is it cause of their line connection? They need to upload data today..
History
#1 Updated by Rashdan Hussin 4 months ago
- Status changed from Assigned To to Support In Progress
#2 Updated by Rashdan Hussin 4 months ago
- Status changed from Support In Progress to Ticket Resolved
- % Done changed from 0 to 100
- Actual Initial Response set to 01/06/2024
- Resolution updated (diff)