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Production Ticket(ST) #11904

DANONE - Datanory DMS Implementation for Danone

Added by Rashdan Hussin 4 months ago. Updated 2 months ago.

Status:
Ticket Resolved
Priority:
P4 - Low
Assignee:
Rashdan Hussin
Start date:
01/06/2024
Due date:
10/06/2024
% Done:

100%

Estimated time:
Spent time:
24.00 h
Job Remark:
Ticket Logged Date:
01/06/2024
Ticket No.:
Related Ticket ID:
Type:
Support Request
SLA Initial Response:
01/06/2024
SLA Delivery:
10/06/2024
Esclation Time:
Issue Reoccurance#:
Actual Initial Response:
01/06/2024
Resolution:

Create and insert all the data into datanory trial.

Requester ExpectedDeliveryDate:
Delay Justification:
Priority Seq:
Effort (Hour):
External Ticket #:

None

Description

Dear Support Team,

Please refer to attached Project Plan for Danone. I would like to request your assistance to Export Danone Master Data from AO, Create New DMS Organization for Danone, and Import Danone Master Data in Datanory DMS. You may refer to Master Data listed below.

Customer
SKU
User
Competitor SKU
Distributor
KPI
Warehouse
Trade Promotion
Route Plan

Please let me know if you have any questions.

Thanks.

Warm Regards,

Muhamad Kamal Arif Bin Muhamad

Danone - Working File 20240529.xlsx (413 KB) Danone - Working File 20240529.xlsx Rashdan Hussin, 01/06/2024 09:51 PM

History

#1 Updated by Rashdan Hussin 3 months ago

  • Status changed from Assigned To to Support In Progress

Hi Alfred,

I hope this email finds you well.

As part of our new customer implementation for Danone, we need to set up the trial environment. Could you please provide me with the master data for Danone as detailed below:

1. Customer
2. SKU
3. User
4. Competitor SKU
5. Distributor
6. KPI
7. Warehouse
8. Trade Promotion
9. Route Plan

I have attached the templates for Customer, SKU, and User data for your reference. Please note that for the Customer template, the fields highlighted in yellow are compulsory.

Thank you for your prompt attention to this matter.

Best regards,
Rashdan Hussin

#2 Updated by Alfred Tan 3 months ago

Hi Rashdan,

Please find the attachment above regarding your request.
And feel free to write back if you have any further questions regarding the inquiry or any other matter that we can help you with.

(2024-06-24)

#3 Updated by Alfred Tan 3 months ago

Hi Rashdan,

Please find the attached document regarding Tiger's customer and user relations, as well as the current target for MSS product SKUs in Tiger.

(2024-07-10)

#4 Updated by Alfred Tan 3 months ago

Hi Rashdan,

Please find the attached document regarding Danone SFA - Always On current SKUs promotion/ discount value in production.

(2024-07-10)

#5 Updated by Rashdan Hussin 2 months ago

  • Status changed from Support In Progress to Ticket Resolved
  • % Done changed from 0 to 100
  • Actual Initial Response set to 01/06/2024
  • Resolution updated (diff)

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