Production Ticket(ST) #11902
GOLDCREST - K/332 not in this route, I want to unstick, can't do it
Job Remark:
Ticket Logged Date:
01/06/2024
Ticket No.:
Related Ticket ID:
Type:
Support Request
SLA Initial Response:
01/06/2024
SLA Delivery:
04/06/2024
Esclation Time:
Issue Reoccurance#:
Actual Initial Response:
01/06/2024
Resolution:
1) Delete the route.
Root cause: user request to delete route.
Requester ExpectedDeliveryDate:
Delay Justification:
Priority Seq:
Effort (Hour):
External Ticket #:
None
Description
Hi pls check, K/332 not in this route, I want to unstick, can't do it
30/05/24 I didn't do this route plan, bcoz the route plan we will do few days bcoz the salesman go to service
History
#1 Updated by Rashdan Hussin 4 months ago
- Status changed from Assigned To to Support In Progress
#2 Updated by Rashdan Hussin 4 months ago
- Status changed from Support In Progress to Pending Client Verification
- % Done changed from 0 to 90
- Actual Initial Response set to 01/06/2024
- Resolution updated (diff)
#3 Updated by Rashdan Hussin 4 months ago
- Status changed from Pending Client Verification to Ticket Resolved
- % Done changed from 90 to 100