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Production Ticket(ST) #11901

GOLDCREST - MCJ 30/05/24 closing stocks different for 31/05/25 opening

Added by Rashdan Hussin 4 months ago. Updated 2 months ago.

Status:
Ticket Resolved
Priority:
P3 - Medium
Start date:
01/06/2024
Due date:
04/06/2024
% Done:

100%

Estimated time:
Spent time:
Job Remark:
Ticket Logged Date:
01/06/2024
Ticket No.:
Related Ticket ID:
Type:
Support Request
SLA Initial Response:
01/06/2024
SLA Delivery:
04/06/2024
Esclation Time:
Issue Reoccurance#:
Actual Initial Response:
01/06/2024
Resolution:

1) restore the database
2) checked the stock balance
3) escalated to technical team to check further

Requester ExpectedDeliveryDate:
Delay Justification:
Priority Seq:
Effort (Hour):
External Ticket #:

None


Description

Hi pls check, why the MCJ 30/05/24 closing stocks different for 31/05/25 opening?

3312434f-9569-43f6-a426-be33c9ebc475.jpg (84.8 KB) 3312434f-9569-43f6-a426-be33c9ebc475.jpg Rashdan Hussin, 01/06/2024 09:24 PM
44e795b4-18e4-4aa6-868b-69055a0915e3.jpg (83.2 KB) 44e795b4-18e4-4aa6-868b-69055a0915e3.jpg Rashdan Hussin, 01/06/2024 09:24 PM
downloadfile(1).PDF (60.4 KB) downloadfile(1).PDF Rashdan Hussin, 10/07/2024 09:32 AM
downloadfile.PDF (58.6 KB) downloadfile.PDF Rashdan Hussin, 10/07/2024 09:32 AM
EOD_16-07-2024.pdf (56.8 KB) EOD_16-07-2024.pdf Muhammed Azhar Mohamed Maideen, 16/07/2024 05:28 PM
EOD_17-07-2024.pdf (56.8 KB) EOD_17-07-2024.pdf Muhammed Azhar Mohamed Maideen, 16/07/2024 05:28 PM

History

#1 Updated by Rashdan Hussin 4 months ago

  • Assignee changed from Rashdan Hussin to Muhammed Azhar Mohamed Maideen

#2 Updated by Muhammed Azhar Mohamed Maideen 4 months ago

select * from member where member_cd= 'mcj'
select a.eod_id,a.eod_date,b.eod_date,a.product_id,pro.item_name,a.stock_balance_qty,b.opening_qty, b.van_in_qty,b.van_out_qty from txn_mobile_eod a
inner join txn_mobile_eod b on a.stock_type = b.stock_type and a.product_id = b.product_id and a.member_id = b.member_id and a.org_id = b.org_id and b.eod_date ='2024-05-30 00:00:00.000'
inner join product_item pro on a.product_id=pro.item_id
--inner join warehouse_inventory_detail inv on a.product_id=inv.item_id
where
a.eod_date ='2024-05-30 00:00:00.000'
and a.stock_type ='Good'
and a.member_id = '2c9e40b5f5904775b71192b8fd8b71ad'
and a.stock_balance_qty <> b.opening_qty

as I simulate the issue the opening balance is not tally as closing stock previous day.
this issue was happen previously http://124.217.245.100:90/redmine/issues/11539

The way I simulate , open the eod summary, scroll until bottom and can see the button confirm, request user to click 'confirm', once user click 'confirm', application will automatically closed. user need to open the application again, and check the summary. stock balance already  tally already

#3 Updated by Muhammed Azhar Mohamed Maideen 4 months ago

  • Status changed from Assigned To to Support In Progress

select * from member where member_cd= 'mcj'
select a.eod_id,a.eod_date,b.eod_date,a.product_id,pro.item_name,a.stock_balance_qty,b.opening_qty, b.van_in_qty,b.van_out_qty from txn_mobile_eod a
inner join txn_mobile_eod b on a.stock_type = b.stock_type and a.product_id = b.product_id and a.member_id = b.member_id and a.org_id = b.org_id and b.eod_date ='2024-05-30 00:00:00.000'
inner join product_item pro on a.product_id=pro.item_id
--inner join warehouse_inventory_detail inv on a.product_id=inv.item_id
where
a.eod_date ='2024-05-30 00:00:00.000'
and a.stock_type ='Good'
and a.member_id = '2c9e40b5f5904775b71192b8fd8b71ad'
and a.stock_balance_qty <> b.opening_qty

as I simulate the issue the opening balance is not tally as closing stock previous day.
this issue was happen previously http://124.217.245.100:90/redmine/issues/11539

The way I simulate , open the eod summary, scroll until bottom and can see the button confirm, request user to click 'confirm', once user click 'confirm', application will automatically closed. user need to open the application again, and check the summary. stock balance already  tally already

#4 Updated by Muhammed Azhar Mohamed Maideen 4 months ago

  • Status changed from Support In Progress to Escalated to Level 3
  • Resolution updated (diff)

#6 Updated by Muhammed Azhar Mohamed Maideen 3 months ago

hi Arif,
As I checked in the click up status this issue cannot be replicate

Therefore this issue have to perform Simulation

could not perform simulation due to time constraint

- Endshift handover to arif

#7 Updated by Muhammed Azhar Mohamed Maideen 3 months ago

  • Assignee changed from Muhammed Azhar Mohamed Maideen to Muhammad Arif

#8 Updated by Muhammad Arif 3 months ago

  • Assignee changed from Muhammad Arif to Rashdan Hussin

#9 Updated by Muhammad Arif 3 months ago

  • Status changed from Escalated to Level 3 to Support In Progress

Rashdan to perform simulation, see whether can approve van receive 2 times or not (try to double click or etc)

#10 Updated by Rashdan Hussin 3 months ago

  • Status changed from Support In Progress to Escalated to Level 3
  • % Done changed from 0 to 50

#12 Updated by Muhammed Azhar Mohamed Maideen 2 months ago

Testing Finding: Version 4.2.0-trail.2--> latest version

currently I was doing testing in latest trail environment based on my testing the opening today(16/07/2024) and for the next day (17/07 manually changed the time in the mobile.

rg_id= Goldcrest

User MCJ

1) perform vangood request:

SKU

250-BC01

250-LC01

2) Approve in the web portal

VQMCJ000021-240716

Perform Full download again

) got to van good receive

warehouse MCJ

  • click approve twice instantly

change the date In mobile to the next day

Found that the stocks are tally.

#13 Updated by Rashdan Hussin 2 months ago

  • Status changed from Escalated to Level 3 to Pending Client Verification
  • % Done changed from 50 to 90
  • Actual Initial Response set to 01/06/2024

#14 Updated by Rashdan Hussin 2 months ago

  • Status changed from Pending Client Verification to Ticket Resolved
  • % Done changed from 90 to 100

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