Production Ticket(ST) #11898
SNEKKU - Why me2, don't have create doc icon
Job Remark:
Ticket Logged Date:
01/06/2024
Ticket No.:
Related Ticket ID:
Type:
Support Request
SLA Initial Response:
01/06/2024
SLA Delivery:
04/06/2024
Esclation Time:
Issue Reoccurance#:
Actual Initial Response:
01/06/2024
Resolution:
1) Check the mobile access for the user.
3) Found they not turn on the New Document.
Root cause: Not turn on New Document.
Requester ExpectedDeliveryDate:
Delay Justification:
Priority Seq:
Effort (Hour):
External Ticket #:
None
Description
[20:25, 31/05/2024] +60 17-739 5515: Hi @Azhar MCC @Jann Yap MCC Why me2, don't have create doc icon?
[20:28, 31/05/2024] +60 17-739 5515: Ms2 also
History
#1 Updated by Rashdan Hussin 4 months ago
- Status changed from Assigned To to Support In Progress
#2 Updated by Rashdan Hussin 4 months ago
- File a5739c25-3606-4c94-8d49-ee34a0f1696f.jpg a5739c25-3606-4c94-8d49-ee34a0f1696f.jpg added
- Status changed from Support In Progress to Ticket Resolved
- % Done changed from 0 to 100
- Actual Initial Response set to 01/06/2024
- Resolution updated (diff)
