Production Ticket(ST) #11894
OROMEO - New version?
Job Remark:
Ticket Logged Date:
31/05/2024
Ticket No.:
Related Ticket ID:
Type:
Support Request
SLA Initial Response:
31/05/2024
SLA Delivery:
Esclation Time:
Issue Reoccurance#:
Actual Initial Response:
31/05/2024
Resolution:
root cause- Bug
Requester ExpectedDeliveryDate:
Delay Justification:
Priority Seq:
Effort (Hour):
External Ticket #:
None
Description
New version?
120001--> this user have this problem
As Arif checked the version is updated, the data in the mobile db looks correct.
Help to check transaction as there is standalone(non visit)and non-stanalone
this need tech team to debug this
History
#1 Updated by Muhammed Azhar Mohamed Maideen 4 months ago
- Project changed from Datanory to Datanory - OROMEO
#2 Updated by Rashdan Hussin 4 months ago
- Status changed from Assigned To to Support In Progress
#3 Updated by Rashdan Hussin 4 months ago
- Subject changed from Oromeo- New version? to OROMEO - New version?
- Status changed from Support In Progress to Escalated to Level 3
- % Done changed from 0 to 50
- Type set to Support Request
- Actual Initial Response set to 31/05/2024
- Resolution updated (diff)
#4 Updated by Rashdan Hussin 4 months ago
- Assignee changed from Rashdan Hussin to Muhammed Azhar Mohamed Maideen
#5 Updated by Muhammed Azhar Mohamed Maideen 4 months ago
- Status changed from Escalated to Level 3 to Pending Client Verification
- Resolution updated (diff)
#6 Updated by Muhammed Azhar Mohamed Maideen 4 months ago
- Status changed from Pending Client Verification to Ticket Resolved