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Production Ticket(ST) #11887

Oromeo- @Rashdan Hussin MCC @Arif Ibrahim MCC Please assist as this user have error while upload in mobile.

Added by Muhammed Azhar Mohamed Maideen 4 months ago. Updated 4 months ago.

Status:
Ticket Resolved
Priority:
P2 - High
Assignee:
Start date:
31/05/2024
Due date:
03/06/2024
% Done:

50%

Estimated time:
Job Remark:
Ticket Logged Date:
31/05/2024
Ticket No.:
Related Ticket ID:
Type:
SLA Initial Response:
31/05/2024
SLA Delivery:
Esclation Time:
Issue Reoccurance#:
Actual Initial Response:
31/05/2024
Resolution:
Requester ExpectedDeliveryDate:
Delay Justification:
Priority Seq:
Effort (Hour):
External Ticket #:

None


Description

@Rashdan Hussin MCC @Arif Ibrahim MCC Please assist as this user have error while upload in mobile.

User ID: 120004
Env: Prod

History

#1 Updated by Muhammed Azhar Mohamed Maideen 4 months ago

  • Assignee changed from Muhammed Azhar Mohamed Maideen to Muhammad Arif

#2 Updated by Muhammad Arif 4 months ago

  • Status changed from Assigned To to Support In Progress

#3 Updated by Muhammad Arif 4 months ago

  • Status changed from Support In Progress to Pending Client Verification
  • % Done changed from 0 to 50
  • Actual Initial Response set to 31/05/2024

internal upload storage - for this one, we will investigate first. but this one will not interrupt transaction upload data.

you can request user to proceed as usual first

#4 Updated by Muhammad Arif 4 months ago

  • Status changed from Pending Client Verification to Ticket Resolved

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