Production Ticket(ST) #11869
Hi Techical Team, Kindly, check for JHR03. User said his sistem cannot see the goods. Kindly assist urgently ya
Job Remark:
Ticket Logged Date:
29/05/2024
Ticket No.:
Related Ticket ID:
Type:
Support Request
SLA Initial Response:
29/05/2024
SLA Delivery:
Esclation Time:
Issue Reoccurance#:
Actual Initial Response:
30/05/2024
Resolution:
1) Request user to upload database
2) Log in as JHB03
3) checked the specific customer transaction (4) Root cause- User enquiry and clarification
Requester ExpectedDeliveryDate:
Delay Justification:
Priority Seq:
Effort (Hour):
External Ticket #:
None
Description
User said eco shop sales cannot see.
Then for the goods butter sugar and butter butter scotch not in his list.
History
#1 Updated by Muhammed Azhar Mohamed Maideen 4 months ago
- Description updated (diff)
#2 Updated by Muhammed Azhar Mohamed Maideen 4 months ago
- Status changed from Assigned To to Support In Progress
#3 Updated by Muhammed Azhar Mohamed Maideen 4 months ago
- Status changed from Support In Progress to Pending Client Verification
- Resolution updated (diff)
#4 Updated by Muhammed Azhar Mohamed Maideen 4 months ago
- Status changed from Pending Client Verification to Ticket Resolved
- Type set to Support Request
- Actual Initial Response set to 30/05/2024