Production Ticket(ST) #11861
KARA - Kara Customer, Merchandiser and SKU setup
Job Remark:
Ticket Logged Date:
28/05/2024
Ticket No.:
Related Ticket ID:
Type:
Support Request
SLA Initial Response:
28/05/2024
SLA Delivery:
31/05/2024
Esclation Time:
Issue Reoccurance#:
Actual Initial Response:
28/05/2024
Resolution:
1) Setup customer chain.
2) Setup Product category.
3) Link the chain and product category.
Root cause: Setup chain.
Requester ExpectedDeliveryDate:
Delay Justification:
Priority Seq:
Effort (Hour):
External Ticket #:
None
Description
We need implementation team to setup the Kara test environment, targeted to be ready latest by this Friday.
Customer Relation – Merchandiser
Customer Chain, Chain Product Category, SKU
History
#1 Updated by Rashdan Hussin 4 months ago
- need to setup customer user relation
- setup chain
#2 Updated by Rashdan Hussin 4 months ago
- Due date changed from 31/05/2024 to 04/06/2024
#3 Updated by Rashdan Hussin 4 months ago
- Status changed from Assigned To to Support In Progress
- Already setup the customer chain and product category.
- Already assigned product category for the chain.
- Now the product not show at mobile.
- Need to setup price code for customer.
- Need to get advice from louise regarding customer price code.
#4 Updated by Rashdan Hussin 4 months ago
- Status changed from Support In Progress to Ticket Resolved
- % Done changed from 0 to 100
- Actual Initial Response set to 28/05/2024
- Resolution updated (diff)