Production Ticket(ST) #11831
SNEKKU - picture for collection blur
Job Remark:
Ticket Logged Date:
27/05/2024
Ticket No.:
Related Ticket ID:
Type:
Support Request
SLA Initial Response:
27/05/2024
SLA Delivery:
29/05/2024
Esclation Time:
Issue Reoccurance#:
Actual Initial Response:
27/05/2024
Resolution:
1) checked in the mobile once we have uploaded
2_ we found the picture is blur
3) escalate to technical team
4) Release new version v3.2.22.9
Requester ExpectedDeliveryDate:
Delay Justification:
Priority Seq:
Effort (Hour):
External Ticket #:
None
Description
Hi @Rashdan Hussin picture for collection blur ya, may refer video, when take photo is clear, but after view become blur
hi @Rashdan Hussin but picture become blur, how can see ya
History
#1 Updated by Rashdan Hussin 4 months ago
- Status changed from Assigned To to Support In Progress
#2 Updated by Rashdan Hussin 4 months ago
- Status changed from Support In Progress to Pending Client Feedback
- % Done changed from 0 to 50
@~Leewei can you try take photo from gallery and see whether the photo still got blur
#3 Updated by Rashdan Hussin 4 months ago
- take photo from gallery also blur
#4 Updated by Muhammed Azhar Mohamed Maideen 4 months ago
- Status changed from Pending Client Feedback to Escalated to Level 3
- Resolution updated (diff)
#5 Updated by Rashdan Hussin about 2 months ago
- Status changed from Escalated to Level 3 to Pending Client Verification
- % Done changed from 50 to 100
#6 Updated by Rashdan Hussin about 2 months ago
- Status changed from Pending Client Verification to Ticket Resolved
- Actual Initial Response set to 27/05/2024
- Resolution updated (diff)