Production Ticket(ST) #11816
Express365 - cannot delete the receive payment
Job Remark:
Ticket Logged Date:
24/05/2024
Ticket No.:
Related Ticket ID:
Type:
Support Request
SLA Initial Response:
24/05/2024
SLA Delivery:
27/05/2024
Esclation Time:
27/05/2024
Issue Reoccurance#:
Actual Initial Response:
27/05/2024
Resolution:
Problems: user not understand the system
Step to simulate the problem: check and understand
Root cause: user clarification
Current outcome: user resolved the issue
Time spent on: understand user inquiry
Requester ExpectedDeliveryDate:
Delay Justification:
Priority Seq:
Effort (Hour):
External Ticket #:
None
Guidance or help by :
None
Description
I want to delete 2 item, but i cant
History
#1 Updated by Alfred Tan 4 months ago
- File Screenshot_1.png Screenshot_1.png added
The payment receipt is clear in Bank Reconciliation page.
#2 Updated by Alfred Tan 4 months ago
- File 1eb6ad1e-97ad-45c2-9f04-37a7fdebc5fc.jpg 1eb6ad1e-97ad-45c2-9f04-37a7fdebc5fc.jpg added
- Status changed from Assigned To to Support In Progress
#3 Updated by Alfred Tan 4 months ago
- Status changed from Support In Progress to Pending Client Verification
- % Done changed from 30 to 100
- Esclation Time set to 27/05/2024
- Actual Initial Response set to 27/05/2024
- Resolution updated (diff)
#4 Updated by Alfred Tan 4 months ago
- Status changed from Pending Client Verification to Ticket Resolved