Production Ticket(ST) #11811
GOLDCREST - why the mobile showing this invoice
1) Check the invoice in sql db.
2) Found already deleted.
3) Created at 27/11/2023 using clt device id.
4) Check at mobile by restore db, the invoice not showing.
Root cause: Invoice created by clt device.
None
Description
Hi pls check for this, WWX started use mobile in Feb 2024, why the mobile showing this invoice
History
#1 Updated by Rashdan Hussin 4 months ago
- Status changed from Assigned To to Support In Progress
#2 Updated by Rashdan Hussin 4 months ago
- File Screenshot 2024-05-24 193131.png Screenshot 2024-05-24 193131.png added
- Status changed from Support In Progress to Pending Client Verification
- % Done changed from 0 to 90
- Actual Initial Response set to 24/05/2024
- Resolution updated (diff)
select * from member where member_id = 'dc954dfdc1db4e2aaf9d2759a1522725'
select * from txn_invoice_history_header where invoice_no = 'INWWX000002-231127'
select * from txn_invoice_history_header_at where invoice_no = 'INWWX000002-231127' order by at_date desc
select * from sync_mobile_token where org_id = 'goldcrest' and login_id = 'wwx' order by created_date
select * from sync_mobile_token where org_id = 'goldcrest' and device_id = 'clt' order by created_date
#3 Updated by Rashdan Hussin 4 months ago
- Status changed from Pending Client Verification to Ticket Resolved
- % Done changed from 90 to 100