Production Ticket(ST) #11802
POS - Discount function disable
Job Remark:
Ticket Logged Date:
23/05/2024
Ticket No.:
Related Ticket ID:
Type:
Support Request
SLA Initial Response:
23/05/2024
SLA Delivery:
23/05/2024
Esclation Time:
23/05/2024
Issue Reoccurance#:
Actual Initial Response:
23/05/2024
Resolution:
Problems: the discount function not working
Step to simulate the problem: check and escalate
Root cause: user request, system bug - MCC
Current outcome: reconfiguration user account
Time spent on: check and escalate
Requester ExpectedDeliveryDate:
Delay Justification:
Priority Seq:
Effort (Hour):
External Ticket #:
None
Guidance or help by :
None
Description
Try tick on this “discount change” and save the setting, but it fail to save to setting
Need to use this function but cannot as the setting “refuse” to register
History
#1 Updated by Alfred Tan 4 months ago
- File 285abbfd-2305-4250-b81c-349ceb8dbd49.jpg 285abbfd-2305-4250-b81c-349ceb8dbd49.jpg added
- File 7414d6b2-183c-469b-ac18-359cb7a989d6.jpg 7414d6b2-183c-469b-ac18-359cb7a989d6.jpg added
- Subject changed from POS - to POS - Discount function disable
- Status changed from Assigned To to Support In Progress
Morning @365 Principal Leong , about the POS 's preferences setting for 'Discount Change'.
Company 'Hua Chian' have problem when tick it and remain cannot do discount in sales, is there other features to enable it?
#2 Updated by Alfred Tan 4 months ago
- Status changed from Support In Progress to Pending Client Verification
- % Done changed from 0 to 100
- Esclation Time set to 23/05/2024
- Actual Initial Response set to 23/05/2024
- Resolution updated (diff)
#3 Updated by Alfred Tan 4 months ago
- Status changed from Pending Client Verification to Ticket Resolved