Production Ticket(ST) #11799
POS - enquiry the payment types
Job Remark:
Ticket Logged Date:
24/05/2024
Ticket No.:
Related Ticket ID:
Type:
Support Request
SLA Initial Response:
24/05/2024
SLA Delivery:
25/05/2024
Esclation Time:
24/05/2024
Issue Reoccurance#:
Actual Initial Response:
24/05/2024
Resolution:
Problems: user enquiry the change in payment types
Step to simulate the problem: check and get advise from Leong
Root cause: user enquiry - MCC
Current outcome: advise user can do like this
Time spent on: get advise from leong
Requester ExpectedDeliveryDate:
Delay Justification:
Priority Seq:
Effort (Hour):
External Ticket #:
None
Guidance or help by :
None
Description
History
#1 Updated by Alfred Tan 4 months ago
- Status changed from Assigned To to Support In Progress
#2 Updated by Alfred Tan 4 months ago
- Subject changed from POS - to POS - enquiry the payment types
#3 Updated by Alfred Tan 4 months ago
- File 8f024bbe-83b5-4285-8247-837606fbb0bf.jpg 8f024bbe-83b5-4285-8247-837606fbb0bf.jpg added
- File 33dc3e38-f2e4-4885-9303-d2601d4bcad3.jpg 33dc3e38-f2e4-4885-9303-d2601d4bcad3.jpg added
- Status changed from Support In Progress to Pending Client Verification
- Esclation Time set to 24/05/2024
- Actual Initial Response set to 24/05/2024
- Resolution updated (diff)
#4 Updated by Alfred Tan 4 months ago
- Status changed from Pending Client Verification to Ticket Resolved