Production Ticket(ST) #11798
SNEKKU - click import data but not response
Job Remark:
Ticket Logged Date:
24/05/2024
Ticket No.:
Related Ticket ID:
Type:
Support Request
SLA Initial Response:
24/05/2024
SLA Delivery:
28/05/2024
Esclation Time:
Issue Reoccurance#:
Actual Initial Response:
24/05/2024
Resolution:
1) Try import the route plan file provided by client.
2) Imported successfully. Cannot replicate the issue.
Root cause: No issue found.
Requester ExpectedDeliveryDate:
Delay Justification:
Priority Seq:
Effort (Hour):
External Ticket #:
None
Description
hi @Azhar MCC click import data but not response, please assist, thanks
History
#1 Updated by Rashdan Hussin 4 months ago
#2 Updated by Rashdan Hussin 4 months ago
#3 Updated by Rashdan Hussin 4 months ago
- Status changed from Assigned To to Support In Progress
#4 Updated by Rashdan Hussin 4 months ago
- Status changed from Support In Progress to Pending Client Verification
- % Done changed from 0 to 90
- Actual Initial Response set to 24/05/2024
- Resolution updated (diff)
#5 Updated by Rashdan Hussin 4 months ago
- Status changed from Pending Client Verification to Ticket Resolved
- % Done changed from 90 to 100