Production Ticket(ST) #11781
Goldcrest- hi, this 2 acc still got showing at salesman mobile
Release new apps version
None
Description
or can help to delete it?
sry, credit note still showing at mobile
History
#1 Updated by Muhammed Azhar Mohamed Maideen 4 months ago
- File WhatsApp Image 2024-05-23 at 11.30.38_ad8815a1.jpg WhatsApp Image 2024-05-23 at 11.30.38_ad8815a1.jpg added
- Status changed from Assigned To to Support In Progress
select * from txn_credit_note_history_header_at where credit_note_no= 'CNMCJ000002-240322' order by at_date desc
select * from txn_credit_note_history_header_at where credit_note_no= 'CNMCJ000003-240323' order by at_date desc
select * from txn_credit_note_history_header_at where credit_note_no= 'CNMCJ000001-240322' order by at_date desc
select * from sync_mobile_activity_log where login_id= 'mcj' order by created_date desc-- user download the latest as I checked
as i checked in the database this Credit note is deleted by salesman and in the mobile database the the status is null
need to check further on this
#2 Updated by Muhammed Azhar Mohamed Maideen 4 months ago
- Assignee changed from Muhammed Azhar Mohamed Maideen to Rashdan Hussin
#3 Updated by Rashdan Hussin 4 months ago
- Assignee changed from Rashdan Hussin to Muhammad Arif
- end shift.
- handover to arif.
- not yet further checking.
#4 Updated by Muhammad Arif 4 months ago
- Status changed from Support In Progress to Escalated to Level 3
#5 Updated by Rashdan Hussin 4 months ago
- Assignee changed from Muhammad Arif to Rashdan Hussin
#6 Updated by Rashdan Hussin 3 months ago
- Clickup status: Test
#7 Updated by Rashdan Hussin 2 months ago
Testing finding:
- Tested in trial v4.1.4-trial.0
- Perform testing by change the CN status to cancel
- Then do testing by delete the CN in database
- Upon testing, the CN that has been deleted or cancelled will not appear in mobile
Sample data:
- Org: goldcrest
- User: MCJ
- Customer: 302A/182
- Credit note: CNMCJ000001-240119
#8 Updated by Rashdan Hussin about 1 month ago
- Status changed from Escalated to Level 3 to Pending Client Verification
#9 Updated by Rashdan Hussin about 1 month ago
- Status changed from Pending Client Verification to Ticket Resolved
- % Done changed from 0 to 100
- Type set to Support Request
- Actual Initial Response set to 23/05/2024
- Resolution updated (diff)