Datanory Production » Datanory - SNEKKU

select * from Txn_new_customer_attachment where filename like 'aaf4a2f8-5068-4223-b64f-662b0c07a19a.jpg'

select * from customer_attachment where filename like 'aaf4a2f8-5068-4223-b64f-662b0c07a19a.jpg'

--2024-05-20 01:37:47.000 created date
-- 2024-05-22 07:26:18.923 updated date

as I check in the database in the Txn_new_customer_attachment there is no photo is found

SELECT *
FROM customer_attachment
WHERE org_id = 'snekku'
AND filename IN (
SELECT filename
FROM Txn_new_customer_attachment
WHERE filename = 'aaf4a2f8-5068-4223-b64f-662b0c07a19a.jpg'
)

while in customer_attachment table the photo is there

As I perform testing (upload customer photo ) as I erform testing The issue could not replicate
Test Scenario

used Wifi network Able to display photo
Used mobile data Able to display photo
Used low network mobile Have to Do it

Have to Do testing Deeply on this

https://app.clickup.com/t/86epfmz05

Click up status--> In progress

As I checked with tehnical team, this ticket is still in progress and as it will release on mid of july

as in the click up they could not

As given the replication test, no issue found at developer side.

Have to redo the simulation on this again on this issue

USER MS1
CUSTOMER 10814

Test Scenario 1
1) Edit customer Detail
2) insert photo
3) Upload the transaction/Customer Only
4) checked portal Got the 404 Error
5) then Upload photo
6) checked back in the portal the portal
----------------------------------------------------
Test Scenario 2
USER MS1
CUSTOMER 10806

1) Edit customer Detail
2) insert photo
3) Upload the transaction/Customer Only
4) checked portal Got the 404 Error
5) Kill the App
6) checked back in the portal the portal
7) the photo exist

Test Scenario 3
USER MS1
CUSTOMER 10834

1) Edit customer Detail
2) insert photo
3) Upload Photo
4) Upload Customer/Transaction
6) checked back in the portal the portal
7) the photo exist
------------------------------------------------
Test Scenario 4
USER MS1
CUSTOMER 10H01

1) Edit customer Detail
2) insert photo
3) Upload transaction/Customer
4) Clear Data
5) checked back in the portal the portal
6) checked portal Got the 404 Error

Test Scenario 5
USER MS1
CUSTOMER 3C801

1) Edit customer Detail
2) insert photo
3) Upload transaction/Customer
4) Redownload again
6) checked back in the portal the portal
7) checked portal Got the 404 Error
------------------------------------------------
Following our recent tests, we suspect that users are only uploading transaction data without including photos. This appears to be the only way we can replicate the issue, apart from previous testing methods.