Production Ticket(ST) #11778
KYMMSENG - CNY pack SKU when export to Distributor the qty invoice is not correct
Start date:
22/05/2024
Due date:
28/06/2024
% Done:
50%
Estimated time:
Job Remark:
Ticket Logged Date:
22/05/2024
Ticket No.:
Related Ticket ID:
Type:
Support Request
SLA Initial Response:
22/05/2024
SLA Delivery:
23/05/2024
Esclation Time:
Issue Reoccurance#:
Actual Initial Response:
Resolution:
1) Escalate to level 3 (Joe).
Requester ExpectedDeliveryDate:
Delay Justification:
Priority Seq:
Effort (Hour):
External Ticket #:
None
Description
Hi @Rashdan Hussin pls log another issue for CNY pack SKU when export to Distributor the qty invoice is not correct, this can assign to @Joe MCC check tomorrow
History
#1 Updated by Rashdan Hussin 4 months ago
- Status changed from Assigned To to Support In Progress
#2 Updated by Rashdan Hussin 4 months ago
- Status changed from Support In Progress to Escalated to Level 3
- % Done changed from 0 to 50
- Resolution updated (diff)
#3 Updated by Rashdan Hussin 4 months ago
SAP issue. Their side need to chnage the conversion factor in SAP
#4 Updated by Muhammad Arif 4 months ago
- Status changed from Escalated to Level 3 to Pending Client Feedback
pending suntory to provide the details
#5 Updated by Rashdan Hussin 3 months ago
- Assignee changed from Rashdan Hussin to Muhammad Arif
#6 Updated by Muhammad Arif 3 months ago
- Due date changed from 23/05/2024 to 28/06/2024
- Priority changed from P2 - High to P5 - Feature Request