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Production Ticket(ST) #11777

KYMMSENG - No have promotion list

Added by Rashdan Hussin 4 months ago. Updated 4 months ago.

Status:
Ticket Resolved
Priority:
P2 - High
Start date:
22/05/2024
Due date:
23/05/2024
% Done:

100%

Estimated time:
Spent time:
Job Remark:
Ticket Logged Date:
22/05/2024
Ticket No.:
Related Ticket ID:
Type:
Support Request
SLA Initial Response:
22/05/2024
SLA Delivery:
23/05/2024
Esclation Time:
Issue Reoccurance#:
Actual Initial Response:
22/05/2024
Resolution:

1) Check the customer created date.
2) Check the customer promo qualifier.
3) Try simulate the issue.
4) Found no issue to show the promo list.

Root cause: No issue found.

Requester ExpectedDeliveryDate:
Delay Justification:
Priority Seq:
Effort (Hour):
External Ticket #:

None


Description

No have promotion list

History

#1 Updated by Rashdan Hussin 4 months ago

  • Status changed from Assigned To to Support In Progress

#2 Updated by Rashdan Hussin 4 months ago

  • Status changed from Support In Progress to Pending Client Verification
  • % Done changed from 0 to 90
  • Actual Initial Response set to 22/05/2024
  • Resolution updated (diff)

select * from customer where customer_name like '%ONE GLORY ENTERPRISE%'
select * from product_item where item_code = '14007297'
select * from member where member_cd = 'sr05'

select * from mobile_promotion_customer_qualifier where customer_id = 'b41654c6-2368-4020-b829-a8ea3fe305b9'

select * from mobile_promotion_product_qualifier where product_id = '00788438B39B4B67A04613334895AA75'
select at_type, * from mobile_promotion_product_qualifier_at --where product_id = '00788438B39B4B67A04613334895AA75'
order by at_date desc

select promition_code, * from mobile_promotion_customer_qualifier a
inner join mobile_promotion_header b on b.promotion_id = a.promotion_id
where a.customer_id = 'b41654c6-2368-4020-b829-a8ea3fe305b9'
and a.promotion_id = '374c9ce3b7264299b74a268b32c799bd'

select * from mobile_promotion_header

#3 Updated by Rashdan Hussin 4 months ago

  • Status changed from Pending Client Verification to Ticket Resolved
  • % Done changed from 90 to 100

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