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Production Ticket(ST) #11776

DAILYFRESH - how at handheld have double cstmr name

Added by Rashdan Hussin 4 months ago. Updated 4 months ago.

Status:
Ticket Resolved
Priority:
P3 - Medium
Start date:
22/05/2024
Due date:
24/05/2024
% Done:

100%

Estimated time:
Spent time:
Job Remark:
Ticket Logged Date:
22/05/2024
Ticket No.:
Related Ticket ID:
Type:
Support Request
SLA Initial Response:
22/05/2024
SLA Delivery:
24/05/2024
Esclation Time:
Issue Reoccurance#:
Actual Initial Response:
22/05/2024
Resolution:

1) Check the route for this customer in sql db
2) Found duplicate route for this customer.
3) Remove one of the route.

Root cause: Duplicate route.

Requester ExpectedDeliveryDate:
Delay Justification:
Priority Seq:
Effort (Hour):
External Ticket #:

None


Description

Hi Technical, Can i know how at handheld have double cstmr name ya? AST17. Please advice

History

#1 Updated by Rashdan Hussin 4 months ago

  • Status changed from Assigned To to Support In Progress

#2 Updated by Rashdan Hussin 4 months ago

  • Status changed from Support In Progress to Ticket Resolved
  • % Done changed from 0 to 100
  • Actual Initial Response set to 22/05/2024
  • Resolution updated (diff)

select * from customer where customer_code = 'ASCS0755'
select * from customer_at where customer_code = 'ASCS0755'
select * from customer where customer_id = 'cdbcc68a-d245-4b9c-bfb3-8d6804c98e34'

select* from mst_route where customer_id = 'cdbcc68a-d245-4b9c-bfb3-8d6804c98e34' and date = '2024-05-22 00:00:00.000'
select* from mst_route_at where customer_id = 'cdbcc68a-d245-4b9c-bfb3-8d6804c98e34' and date = '2024-05-22 00:00:00.000'

select * from mst_route_process where customer_id = 'cdbcc68a-d245-4b9c-bfb3-8d6804c98e34' and date = '2024-05-22'

select * from di_RoutePlan_import where org_id = 'A000003' --and customer_code = 'ASCS0755' --process_id = '4fbb2c6e-0652-4dec-8218-85f33b9f6604'
order by created_date desc

select * from di_mobile_txn_salesman_route where customer_id = 'cdbcc68a-d245-4b9c-bfb3-8d6804c98e34'

select * into DMS_Ecosystem_Backup_Table.dbo._mst_route_20240522
from DMS_EcoSystem.dbo.mst_route

--delete from mst_route where route_summary_id = 'b9044f627fe948ec9e4650c81ad57c24'

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