Production Ticket(ST) #11772
TSH - datanory website show error when select Report module
Start date:
22/05/2024
Due date:
23/05/2024
% Done:
100%
Estimated time:
Job Remark:
Ticket Logged Date:
22/05/2024
Ticket No.:
Related Ticket ID:
Type:
Support Request
SLA Initial Response:
22/05/2024
SLA Delivery:
23/05/2024
Esclation Time:
Issue Reoccurance#:
Actual Initial Response:
22/05/2024
Resolution:
1) Escalate to level 3 (Shanyou).
2) missing || operator after SessionAccessRight.ContainsKey("94900")
Root cause: coding error
Requester ExpectedDeliveryDate:
Delay Justification:
Priority Seq:
Effort (Hour):
External Ticket #:
None
Description
Hi, admin inform that datanory website show error when select Report module
History
#1 Updated by Rashdan Hussin 4 months ago
- Status changed from Assigned To to Support In Progress
#2 Updated by Rashdan Hussin 4 months ago
- File b685ef73-056b-4970-ac3a-1ef7029f8ff2.jpg b685ef73-056b-4970-ac3a-1ef7029f8ff2.jpg added
- Status changed from Support In Progress to Ticket Resolved
- % Done changed from 0 to 100
- Actual Initial Response set to 22/05/2024
- Resolution updated (diff)
[12:43, 22/05/2024] Shanyou MCC: This one is not at report, its a web issue
[12:58, 22/05/2024] Shu Ern MCC: it's due to merge conflict did not resolve properly