Production Ticket(ST) #11771
TSH - salesman unable to perform upload
Start date:
22/05/2024
Due date:
22/05/2024
% Done:
100%
Estimated time:
Job Remark:
Ticket Logged Date:
22/05/2024
Ticket No.:
Related Ticket ID:
Type:
Support Request
SLA Initial Response:
22/05/2024
SLA Delivery:
22/05/2024
Esclation Time:
Issue Reoccurance#:
Actual Initial Response:
22/05/2024
Resolution:
1) Check txn that fail to upload.
2) Escalate to tech team.
Root cause: the table was missed out in trial deployment yesterday
Requester ExpectedDeliveryDate:
Delay Justification:
Priority Seq:
Effort (Hour):
External Ticket #:
None
Description
Morning @Louise MCC, my salesman unable to perform upload today.
Need your assist on this urgently
History
#1 Updated by Rashdan Hussin 4 months ago
- Status changed from Assigned To to Support In Progress
#2 Updated by Rashdan Hussin 4 months ago
- Status changed from Support In Progress to Ticket Resolved
- % Done changed from 0 to 100
- Actual Initial Response set to 22/05/2024
- Resolution updated (diff)