Production Ticket(ST) #11770
KYMMSENG - Upload error
Job Remark:
Ticket Logged Date:
21/05/2024
Ticket No.:
Related Ticket ID:
Type:
Support Request
SLA Initial Response:
21/05/2024
SLA Delivery:
21/05/2024
Esclation Time:
Issue Reoccurance#:
Actual Initial Response:
21/05/2024
Resolution:
1) Remote user's tab using knox remote.
2) Check the transaction in mobile db and sql db.
Root cause: Multiple branches for the promotion causing duplicate
Requester ExpectedDeliveryDate:
Delay Justification:
Priority Seq:
Effort (Hour):
External Ticket #:
None
Description
User hit error when want to Upload.
History
#1 Updated by Rashdan Hussin 4 months ago
- Status changed from Assigned To to Support In Progress
#2 Updated by Rashdan Hussin 4 months ago
- Status changed from Support In Progress to Ticket Resolved
- % Done changed from 0 to 100
- Actual Initial Response set to 21/05/2024
- Resolution updated (diff)