Production Ticket(ST) #11764
GOLDCREST - Salesman inform me, he can't check out
Job Remark:
Ticket Logged Date:
21/05/2024
Ticket No.:
Related Ticket ID:
Type:
Support Request
SLA Initial Response:
21/05/2024
SLA Delivery:
22/05/2024
Esclation Time:
Issue Reoccurance#:
Actual Initial Response:
21/05/2024
Resolution:
1) Restore database and do simulation.
2) Did not find any problem to do collection and check out from 302K/332.
3) Cannot replicate the issue.
Root cause: Cannot replicate the issue.
Requester ExpectedDeliveryDate:
Delay Justification:
Priority Seq:
Effort (Hour):
External Ticket #:
None
Description
Salesman inform me, he can't check out, then he do like this only can check out
History
#1 Updated by Rashdan Hussin 4 months ago
- Priority changed from P1 - Critical to P2 - High
#2 Updated by Rashdan Hussin 4 months ago
- Due date changed from 21/05/2024 to 22/05/2024
- SLA Delivery changed from 21/05/2024 to 22/05/2024
#3 Updated by Rashdan Hussin 4 months ago
- Status changed from Assigned To to Support In Progress
#4 Updated by Rashdan Hussin 4 months ago
- Status changed from Support In Progress to Pending Client Verification
- % Done changed from 0 to 90
- Actual Initial Response set to 21/05/2024
- Resolution updated (diff)
#5 Updated by Rashdan Hussin 4 months ago
- Status changed from Pending Client Verification to Ticket Resolved
- % Done changed from 90 to 100