Production Ticket(ST) #11759
TSH - collection report has no data show
Job Remark:
Ticket Logged Date:
20/05/2024
Ticket No.:
Related Ticket ID:
Type:
Support Request
SLA Initial Response:
20/05/2024
SLA Delivery:
22/05/2024
Esclation Time:
Issue Reoccurance#:
Actual Initial Response:
20/05/2024
Resolution:
1) Check report from profiler.
2) Run the sp.
3) Modify the sp (Arif). Cater for empty invoice supply.
Root cause: sp logic not cater empty invoice supply.
Requester ExpectedDeliveryDate:
Delay Justification:
Priority Seq:
Effort (Hour):
External Ticket #:
None
Description
@Rashdan Hussin For TSH collection report has no data show, can help to check?
History
#1 Updated by Rashdan Hussin 4 months ago
- Status changed from Assigned To to Support In Progress
#2 Updated by Rashdan Hussin 4 months ago
- Status changed from Support In Progress to Pending Client Verification
- % Done changed from 0 to 90
- Actual Initial Response set to 20/05/2024
- Resolution updated (diff)
#3 Updated by Rashdan Hussin 4 months ago
- Status changed from Pending Client Verification to Ticket Resolved
- % Done changed from 90 to 100