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Production Ticket(ST) #11758

SNEKKU - unable save, shown bank blank

Added by Rashdan Hussin 4 months ago. Updated 4 months ago.

Status:
Ticket Resolved
Priority:
P2 - High
Assignee:
Rashdan Hussin
Start date:
20/05/2024
Due date:
21/05/2024
% Done:

100%

Estimated time:
Spent time:
2.00 h
Job Remark:
Ticket Logged Date:
20/05/2024
Ticket No.:
Related Ticket ID:
Type:
Support Request
SLA Initial Response:
20/05/2024
SLA Delivery:
21/05/2024
Esclation Time:
Issue Reoccurance#:
Actual Initial Response:
20/05/2024
Resolution:

1) Escalate to level 3 (Shanyou).
2) Deploy the fixes. Not check the bank for online banking collection approval.
3) Tested fine.

Root cause: Include checking for bank.

Requester ExpectedDeliveryDate:
Delay Justification:
Priority Seq:
Effort (Hour):
External Ticket #:

None

Description

hi @Azhar MCC unable save, shown bank blank
but we never fill up ya


4e14938d-0cb6-40c6-a16d-06a17cca46c2.jpg (442 KB) 4e14938d-0cb6-40c6-a16d-06a17cca46c2.jpg Rashdan Hussin, 20/05/2024 02:09 PM
6a27fb9c-2587-4903-9ce8-6bd59b905405.jpg (528 KB) 6a27fb9c-2587-4903-9ce8-6bd59b905405.jpg Rashdan Hussin, 20/05/2024 02:09 PM

History

#1 Updated by Rashdan Hussin 4 months ago

  • Status changed from Assigned To to Support In Progress

#2 Updated by Rashdan Hussin 4 months ago

  • Status changed from Support In Progress to Ticket Resolved
  • % Done changed from 0 to 100
  • Actual Initial Response set to 20/05/2024
  • Resolution updated (diff)

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