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Production Ticket(ST) #11750

GOLDCREST - So how to solve it? For this customer 302K/346 no more outstanding

Added by Rashdan Hussin 4 months ago. Updated 4 months ago.

Status:
Ticket Resolved
Priority:
P3 - Medium
Assignee:
Rashdan Hussin
Start date:
20/05/2024
Due date:
22/05/2024
% Done:

100%

Estimated time:
Spent time:
1.00 h
Job Remark:
Ticket Logged Date:
20/05/2024
Ticket No.:
Related Ticket ID:
Type:
Support Request
SLA Initial Response:
20/05/2024
SLA Delivery:
22/05/2024
Esclation Time:
Issue Reoccurance#:
Actual Initial Response:
20/05/2024
Resolution:

Same issue as http://124.217.245.100:90/redmine/issues/11731

Requester ExpectedDeliveryDate:
Delay Justification:
Priority Seq:
Effort (Hour):
External Ticket #:

None

Description

Hi pls check, I296886 already paid 27/04/24 (bcoz this inv showing in mobile, salesman issue collection and wrongly knock off to this inv, so the collection CCMCJ000285-240515 didnt flow into autocount)
for collection CCMCJ000285-240515 should knock off to INMCJ000262-240515

So how to solve it?
For this customer 302K/346 no more outstanding

History

#1 Updated by Rashdan Hussin 4 months ago

  • Status changed from Assigned To to Support In Progress

#2 Updated by Rashdan Hussin 4 months ago

  • Status changed from Support In Progress to Ticket Resolved
  • % Done changed from 0 to 100
  • Actual Initial Response set to 20/05/2024
  • Resolution updated (diff)

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