Production Ticket(ST) #11749
Finance365 - udpate the company detail
Problems: user enquiry how to change the company details in system
Step to simulate the problem: understand the finance365 system
Root cause: user clarification - MCC
Current outcome: user will do the delete data in Finance365
Time spent on: understand the system
None
Description
please delete company BONUS FORTUNA F&B SDN BHD and change to new company name BONUS FORTUNA SDN BHD
because company BONUS FORTUNA F&B SDN BHD is no longer use in this system
thank you
bos do u mean we will just edit direcly the name of company from BONUS FORTUNA F&B SB TO BONUS FORTUNA SDN BHD?
bos is there another way to directly delete the company name & all the information inside the system Bonus Fortuna F&B SB?
because if were the only one who edit and delete it contain 2 years acc information inside that company..so we have no time to delete each of them..
History
#1 Updated by Alfred Tan 6 months ago
- Status changed from Assigned To to Support In Progress
- % Done changed from 0 to 100
#2 Updated by Alfred Tan 6 months ago
- File 2911bbc3-7dad-40bb-bae1-246b6a41f11e.jpg 2911bbc3-7dad-40bb-bae1-246b6a41f11e.jpg added
- File 2e894a0e-9ab6-40b7-92c5-68b9ed26dd6c.jpg 2e894a0e-9ab6-40b7-92c5-68b9ed26dd6c.jpg added
- Status changed from Support In Progress to Pending Client Verification
- Esclation Time set to 20/05/2024
- Actual Initial Response set to 20/05/2024
- Resolution updated (diff)
#3 Updated by Alfred Tan 6 months ago
- Status changed from Pending Client Verification to Ticket Resolved