Production Ticket(ST) #11748
GOLDCREST - why already settled the payment, still showing in mobile?
1) Check the invoice balance for the customer.
2) Found no outstanding invoice.
3) On mobile also not showing outstanding invoice.
Root cause: No issue.
None
Description
Hi pls check, why already settled the payment, still showing in mobile?
Customer code: 302M/170
Customer code: 302P/071
History
#1 Updated by Rashdan Hussin 4 months ago
- Status changed from Assigned To to Support In Progress
#2 Updated by Rashdan Hussin 4 months ago
- Status changed from Support In Progress to Pending Client Verification
- % Done changed from 0 to 90
- Actual Initial Response set to 20/05/2024
- Resolution updated (diff)
select * from customer where customer_code = '302M/170'
select * from member where member_id = '3285f21092ff4c4aa4b8cac31c1fcdbc'
select * from txn_invoice_history_header where customer_id = 'A062ED680F8940EFA0C9FC4D206B383B'
select * from customer where customer_code = '302P/071'
select * from member where member_id = '3285f21092ff4c4aa4b8cac31c1fcdbc'
select * from txn_invoice_history_header where customer_id = 'EC00B57A3DFF4238BE6E8D99A646D295'
#3 Updated by Rashdan Hussin 4 months ago
- Status changed from Pending Client Verification to Ticket Resolved
- % Done changed from 90 to 100
Same issue as http://124.217.245.100:90/redmine/issues/11731