Production Ticket(ST) #11739
KYMMSENG - Another issue is Return
Job Remark:
Ticket Logged Date:
17/05/2024
Ticket No.:
Related Ticket ID:
Type:
Support Request
SLA Initial Response:
17/05/2024
SLA Delivery:
20/05/2024
Esclation Time:
Issue Reoccurance#:
Actual Initial Response:
17/05/2024
Resolution:
1) Check the warehouse inventory when user do goods return
2) The quantity only reflects once goods return is approved.
Root cause: Good return pending.
Requester ExpectedDeliveryDate:
Delay Justification:
Priority Seq:
Effort (Hour):
External Ticket #:
None
Description
Promo Error > Return Goods Stock into system > But how come my stock still non add back ...?
any step miss-out
History
#1 Updated by Rashdan Hussin 4 months ago
- Status changed from Assigned To to Support In Progress
#2 Updated by Rashdan Hussin 4 months ago
- Status changed from Support In Progress to Pending Client Verification
- % Done changed from 0 to 90
- Actual Initial Response set to 17/05/2024
- Resolution updated (diff)
#3 Updated by Rashdan Hussin 4 months ago
- Status changed from Pending Client Verification to Ticket Resolved
- % Done changed from 90 to 100