Project

General

Profile

Production Ticket(ST) #11737

Snekku- hi @Azhar13 but why above picture not collection upload date ya. Upload 15/05, but shown in action 16/05

Added by Muhammed Azhar Mohamed Maideen 4 months ago. Updated 4 months ago.

Status:
Ticket Resolved
Priority:
P3 - Medium
Start date:
17/05/2024
Due date:
25/05/2024
% Done:

0%

Estimated time:
Job Remark:
Ticket Logged Date:
17/05/2024
Ticket No.:
Related Ticket ID:
Type:
SLA Initial Response:
17/05/2024
SLA Delivery:
Esclation Time:
Issue Reoccurance#:
Actual Initial Response:
Resolution:

escalate to level 3

Requester ExpectedDeliveryDate:
Delay Justification:
Priority Seq:
Effort (Hour):
External Ticket #:

None


WhatsApp Image 2024-05-17 at 12.36.13_86bfdfb9.jpg (42.5 KB) WhatsApp Image 2024-05-17 at 12.36.13_86bfdfb9.jpg Muhammed Azhar Mohamed Maideen, 17/05/2024 12:33 PM
SNEKKU-MN5-2024051618150316.zip (1.59 MB) SNEKKU-MN5-2024051618150316.zip Muhammed Azhar Mohamed Maideen, 17/05/2024 06:21 PM

History

#1 Updated by Muhammed Azhar Mohamed Maideen 4 months ago

select * from txn_mobile_collection_header where col_no like 'CCMN5000026-240515%'

select * from txn_mobile_collection_header_at where col_no like 'CCMN5000026-240515%' order by at_date desc
select * from txn_collection_approval_history where collection_id='729de0f9-b97f-4e35-8e94-51fd2386e0db'
select * from txn_collection_approval_history_at where collection_id='729de0f9-b97f-4e35-8e94-51fd2386e0db'

as I checked in the mobile database the created date and updated date same
2024-05-15T10:16:02.084Z--> updated date
2024-05-15T10:16:02.084Z--> created date
but in the Dn there is 16/05
where does the 16/05 come from??
Have check deeply

#2 Updated by Muhammed Azhar Mohamed Maideen 4 months ago

This part need to do testing where Do collection and approve collection on the next day
Could not replicate in the trail since there was a bug in the Trail that could not click convert to invoice button

EndShift
Handover to Arif

#4 Updated by Muhammed Azhar Mohamed Maideen 4 months ago

  • Assignee changed from Muhammed Azhar Mohamed Maideen to Muhammad Arif

#5 Updated by Muhammad Arif 4 months ago

  • Status changed from Assigned To to Support In Progress

#6 Updated by Muhammad Arif 4 months ago

  • Status changed from Support In Progress to Escalated to Level 3
  • Resolution updated (diff)

#7 Updated by Muhammad Arif 4 months ago

  • Due date changed from 21/05/2024 to 25/05/2024
  • Status changed from Escalated to Level 3 to Monitoring

#8 Updated by Muhammad Arif 4 months ago

  • Status changed from Monitoring to Ticket Resolved
  • Assignee changed from Muhammad Arif to Muhammed Azhar Mohamed Maideen

Also available in: Atom PDF