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Production Ticket(ST) #11736

Goldcrest- Hi pls check, why didnt rounding up, unit price RM53.00

Added by Muhammed Azhar Mohamed Maideen 4 months ago. Updated 4 months ago.

Status:
Ticket Resolved
Priority:
P3 - Medium
Assignee:
Start date:
17/05/2024
Due date:
21/05/2024
% Done:

0%

Estimated time:
Job Remark:
Ticket Logged Date:
17/05/2024
Ticket No.:
Related Ticket ID:
Type:
SLA Initial Response:
17/05/2024
SLA Delivery:
21/05/2024
Esclation Time:
Issue Reoccurance#:
Actual Initial Response:
17/05/2024
Resolution:
Requester ExpectedDeliveryDate:
Delay Justification:
Priority Seq:
Effort (Hour):
External Ticket #:

None


Description

History

#1 Updated by Muhammed Azhar Mohamed Maideen 4 months ago

SELECT
sod.base_uom_list_price,
pp.selling_price,
pt.item_name,
pt.item_code,
pp.selling_price,
sod.uom1_id,
ppt.*
FROM
txn_sales_order_details sod
INNER JOIN
mst_product_price pp ON sod.product_id = pp.item_id
INNER JOIN
product_item pt ON sod.product_id = pt.item_id
INNER JOIN
mst_product_price_at ppt ON sod.product_id = ppt.item_id
WHERE
sod.ord_hdr_id = 'beb93095-1edc-477b-b8d5-dd8bf832047b'
AND pp.price_code_id = '958C5158-80BB-4D60-A9AB-AB227182473E'
ORDER BY
pt.item_name DESC;
as I checked in the At_table the value is 53.00 for each SKU.
-------------------------------------
AUTOCOUNT
SELECT *FROM IV WHERE DocNo like '%INMCJ000276%'
select * from IVDTL where DocKey= '2534703'
-------------------------------------------------------------------------
HI arif as I checked, the value in the datanory is correct for the total wise I noticed that the total amount is SAME AS autocount but different in the we portal. the amount selling price different in the autocount. Need advise on this ticket to further check
Handover to arif , end shift

#2 Updated by Muhammed Azhar Mohamed Maideen 4 months ago

  • Assignee changed from Muhammed Azhar Mohamed Maideen to Muhammad Arif

#3 Updated by Muhammad Arif 4 months ago

  • Status changed from Assigned To to Support In Progress

in progress verify logic with tech team.
as first, i noticed that we integrate the mentioned invoice with PCS price, but in autocount will show as CTN. may need to further check if have any calculation for UOM conversation.

#4 Updated by Muhammad Arif 4 months ago

  • Status changed from Support In Progress to Pending Client Feedback

Hi
Pls understand our office operating hours

Monday-Friday-8.30am to 5.30pm

Saturday-8.30am to 12.30pm

Need to wait for their next operating hours. Support team need to remote goldcrest to further checking on the sku setup in autocount

#5 Updated by Muhammad Arif 4 months ago

  • Status changed from Pending Client Feedback to Ticket Resolved
  • SLA Delivery set to 21/05/2024
  • Actual Initial Response set to 17/05/2024

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