Production Ticket(ST) #11735
Express365 - request Chart of Account template
Job Remark:
Ticket Logged Date:
17/05/2024
Ticket No.:
Related Ticket ID:
Type:
Support Request
SLA Initial Response:
17/05/2024
SLA Delivery:
17/05/2024
Esclation Time:
17/05/2024
Issue Reoccurance#:
Actual Initial Response:
17/05/2024
Resolution:
Problems: user request the upload template
Step to simulate the problem: share the file to user
Root cause: user enquiry - MCC
Current outcome: template share
Time spent on:
Requester ExpectedDeliveryDate:
17/05/2024
Delay Justification:
Priority Seq:
Effort (Hour):
External Ticket #:
None
Guidance or help by :
None
Description
Where can I get the template to import?
Can I get the template by 10?
CHART of Accounts
As we would like to import
There is no template to download on the website
History
#1 Updated by Alfred Tan 4 months ago
- Status changed from Assigned To to Support In Progress
#2 Updated by Alfred Tan 4 months ago
- Status changed from Support In Progress to Pending Client Verification
- Esclation Time set to 17/05/2024
- Actual Initial Response set to 17/05/2024
- Resolution updated (diff)
#4 Updated by Alfred Tan 4 months ago
- Status changed from Pending Client Verification to Ticket Resolved
- % Done changed from 30 to 100