Production Ticket(ST) #11727
SNEKKU- hi @Azhar13 why collection type shown CN? but payment receipt correct
Job Remark:
Ticket Logged Date:
15/05/2024
Ticket No.:
Related Ticket ID:
Type:
Support Request
SLA Initial Response:
15/05/2024
SLA Delivery:
Esclation Time:
Issue Reoccurance#:
Actual Initial Response:
16/05/2024
Resolution:
1) escalated to technnical team to further check on this
Root cause- bug
Requester ExpectedDeliveryDate:
Delay Justification:
Priority Seq:
Effort (Hour):
External Ticket #:
None
Description
History
#1 Updated by Muhammed Azhar Mohamed Maideen 4 months ago
- Status changed from Assigned To to Support In Progress
#2 Updated by Muhammed Azhar Mohamed Maideen 4 months ago
- Status changed from Support In Progress to Escalated to Level 3
- Resolution updated (diff)
#4 Updated by Muhammed Azhar Mohamed Maideen 4 months ago
- File WhatsApp Image 2024-05-16 at 09.57.34_b2a5fb6a.jpg WhatsApp Image 2024-05-16 at 09.57.34_b2a5fb6a.jpg added
- Status changed from Escalated to Level 3 to Pending Client Verification
#5 Updated by Muhammed Azhar Mohamed Maideen 4 months ago
- Status changed from Pending Client Verification to Ticket Resolved
- Type set to Support Request
- Actual Initial Response set to 16/05/2024