Production Ticket(ST) #11724
Snekku- hi, pls help check, collection ccmn5000009-240418 has minus the CN/002073 - RM 2.56 but now want to do new collection, and this CN still appear. customer is 5P517 Wan Shing Mktg S/B.
Job Remark:
Ticket Logged Date:
15/05/2024
Ticket No.:
Related Ticket ID:
Type:
User Enquiry & Clarification
SLA Initial Response:
15/05/2024
SLA Delivery:
Esclation Time:
Issue Reoccurance#:
Actual Initial Response:
15/05/2024
Resolution:
1) check in the mobile
2) checked the Database
Root cause- user enquiry
Requester ExpectedDeliveryDate:
Delay Justification:
Priority Seq:
Effort (Hour):
External Ticket #:
None
Description
hi, pls help check, collection ccmn5000009-240418 has minus the CN/002073 - RM 2.56 but now want to do new collection, and this CN still appear. customer is 5P517 Wan Shing Mktg S/B.
History
#1 Updated by Muhammed Azhar Mohamed Maideen 4 months ago
- Assignee changed from Muhammed Azhar Mohamed Maideen to Muhammad Arif
#2 Updated by Muhammad Arif 4 months ago
- Assignee changed from Muhammad Arif to Muhammed Azhar Mohamed Maideen
#3 Updated by Muhammed Azhar Mohamed Maideen 4 months ago
- Status changed from Assigned To to Support In Progress
#4 Updated by Muhammed Azhar Mohamed Maideen 4 months ago
- Status changed from Support In Progress to Ticket Resolved
- Type set to User Enquiry & Clarification
- Actual Initial Response set to 15/05/2024
- Resolution updated (diff)