Production Ticket(ST) #11703
Express365- Morning Problem unsolved
Start date:
14/05/2024
Due date:
16/05/2024
% Done:
0%
Estimated time:
Job Remark:
Ticket Logged Date:
14/05/2024
Ticket No.:
Related Ticket ID:
Type:
User Enquiry & Clarification
SLA Initial Response:
14/05/2024
SLA Delivery:
Esclation Time:
Issue Reoccurance#:
Actual Initial Response:
14/05/2024
Resolution:
1) checked express 365 login
2) checked the logo height
Root cause- User enquiry and clarification
Requester ExpectedDeliveryDate:
Delay Justification:
Priority Seq:
Effort (Hour):
External Ticket #:
None
Guidance or help by :
None
History
#1 Updated by Muhammed Azhar Mohamed Maideen 4 months ago
- Status changed from Assigned To to Support In Progress
As I check with alfred, this is regarding the printing preference where the customer asked to adjust size of the logo.
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#2 Updated by Muhammed Azhar Mohamed Maideen 4 months ago
- File 3680ba06-0c4f-4121-8edc-b61f0b8bbd3e.jpg 3680ba06-0c4f-4121-8edc-b61f0b8bbd3e.jpg added
- Status changed from Support In Progress to Ticket Resolved
- Type set to User Enquiry & Clarification
- Actual Initial Response set to 14/05/2024
- Resolution updated (diff)
As we checked with Leong , this has been modified and alreadysend customer on how to change the logo height
#3 Updated by Muhammed Assyafiq Bin Ahmad Kamal about 1 month ago
- Assignee changed from Muhammed Azhar Mohamed Maideen to Muhammed Assyafiq Bin Ahmad Kamal