Production Ticket(ST) #11702
goldcrest- Hi pls check, direction missing
Job Remark:
Ticket Logged Date:
14/05/2024
Ticket No.:
Related Ticket ID:
Type:
Support Request
SLA Initial Response:
14/05/2024
SLA Delivery:
Esclation Time:
Issue Reoccurance#:
Actual Initial Response:
15/05/2024
Resolution:
1) check user's mobile db
2) check the customer detail
root cause- No root cause
Requester ExpectedDeliveryDate:
Delay Justification:
Priority Seq:
Effort (Hour):
External Ticket #:
None
Description
History
#1 Updated by Muhammed Azhar Mohamed Maideen 4 months ago
- Subject changed from snekku- Hi pls check, direction missing to goldcrest- Hi pls check, direction missing
#2 Updated by Muhammed Azhar Mohamed Maideen 4 months ago
- Status changed from Assigned To to Support In Progress
#3 Updated by Muhammed Azhar Mohamed Maideen 4 months ago
- Status changed from Support In Progress to Ticket Resolved
- Type set to Support Request
- Actual Initial Response set to 15/05/2024
- Resolution updated (diff)