Production Ticket(ST) #11695
RE: Goldcrest Active User Start period
Start date:
13/05/2024
Due date:
15/05/2024
% Done:
0%
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Ticket Logged Date:
13/05/2024
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SLA Initial Response:
13/05/2024
SLA Delivery:
15/05/2024
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Actual Initial Response:
13/05/2024
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None
Description
Dear Arif,
Following up on our previous discussion, could you please help by checking all the active users for Goldcrest since June of last year? We require this information to provide an accurate renewal quote for their system this year.
Based on the customer information provided, here are the active user periods:
JNL-NOV'23
JNM-NOV'23
EVO-NOV'23
TCW-FEB'24
WWX-FEB'24
WWQ-MAR'24
MCJ-MAR'24
Line WWV - Not started yet
Many thanks,
Best regards,
Louise Lim
History
#1 Updated by Muhammad Arif 4 months ago
- Status changed from Assigned To to Support In Progress
#2 Updated by Muhammad Arif 4 months ago
- Status changed from Support In Progress to Pending Client Verification
#3 Updated by Muhammad Arif 4 months ago
- Status changed from Pending Client Verification to Ticket Resolved